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FREQUENTLY ASKED QUESTIONS :

You will find below a list of the most asked questions,and the corresponding answers :

Which size to choose ?

Hereafter our guide of sizes :

Can I pay safely ?

The payment on fyip.com is absolutly secured. All your payment data are protected by the Ssl protocole and entered directly on Paypal, meaning that no one has the possibility to have access to your bank details.

What are the available types of payment ?

SECURED PAYMENT :

Payment by credit card or by PayPal.

 

Your financial informations are secured and especially against fraud.Thanks to its system of payment among the most reliable. PayPal make the transactions without giving your bank details to the merchant, your e.mail address and your password are sufficient.

 

Moreover, PayPal offers you a total protection in case of a fraudulent use of your account in reimbursing you if necessary.

www.paypal.fr

Under which conditions the delivery can be free of charge ?

All the articles shown on the website will be delivered free of charge from 90 € purchase in France and in Europe.

 

How to be informed of the progress of my delivery ?

Within 24 hours of the shipment of the order, you will receive by e.mail, a shipment confirmation containing the status of the order. You will also be able to trace the number of your parcel and the link of the status in your customer space.

 

What is the delay of delivery ?

We ship the parcels from monday to friday, the order will reach you within 2 to 3 working days.

 

Can i return an article that does not suit me ?

You can return your articles within 14 days of receipt. (ARTICLE EXCHANGE OR REFUND).

 

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